Development of a custom platform from scratch that increased access to healthcare specialists for rural communities in Pereira by 75%.
Reduction of patient travel time and out-of-pocket medical expenses by 80%.
Improvement in overall quality of life metrics, achieving a 90% patient satisfaction rate.
Time of project
Rol in the project
Company Dev
Metodology
To improve the lives of citizens in rural Pereira, the portal was designed with a highly accessible visual structure, tailored for users with varying levels of digital literacy.
A unified design system and a responsive approach were implemented, optimizing the experience on mobile devices and allowing patients to attend medical consultations without the grueling commute to the city.
Additionally, scheduling flows were simplified, reducing the steps for booking appointments, receiving prescriptions, and checking results. We introduced more intuitive interfaces adapted for low-bandwidth connections, providing autonomy and timely care. This significantly improved the rural population’s access to healthcare, saving them time and money.
Design an intuitive telemedicine portal from scratch for the Mayor’s Office of Pereira, allowing rural residents to seamlessly connect with medical specialists, manage appointments, and receive remote diagnoses without friction.
Accessing healthcare was a severe burden for rural communities. Patients faced long, expensive trips to Pereira’s urban center for basic consults, often leading to abandoned treatments, worsened health conditions, and overcrowded main hospitals.
Simplify the connection between doctors and patients through a lightweight, user-friendly Web App. Ensuring that all users, regardless of their tech-savviness, can successfully join a virtual consultation. Now, patients can receive high-quality care directly from their homes.
The solution dramatically improved the quality of life for rural citizens, reducing travel-related expenses by 80% and decongesting urban health centers. This project not only democratized access to healthcare but also established Pereira as a pioneer in digital public health.
Design and prototyping tool
Map of site
Card sorting , Interviews , visual maps , information architecture.
Team management tool
